Legal

Terms and Conditions

Last updated: 8 June 2026
Website: https://letmeget.ai
Operator: LetMeLabs FlexCo
Company address: Marxergasse 24/2/EG, 1030 Vienna, Austria
Contact: legal@letmeget.ai

These Terms and Conditions govern your access to and use of LetMeGet.ai, including our website, platform, APIs, software tools, datasets, reports, automation features, AI-generated insights, dashboards, integrations, monitoring features, exports, and related services.

By creating an account, accessing the website, using the platform, purchasing a subscription, requesting data, connecting an integration, exporting data, or otherwise using LetMeGet.ai, you agree to these Terms.

If you do not agree to these Terms, you must not use the Services.

These Terms may be supplemented by separate agreements, order forms, data processing agreements, acceptable use rules, privacy notices, cookie notices, product-specific terms, service descriptions, or written commercial agreements. If there is a conflict, the signed order form or separate written agreement will prevail for that specific service.

1. About LetMeGet.ai

LetMeGet.ai is a business data and intelligence platform operated by LetMeLabs FlexCo.

The platform helps users collect, monitor, enrich, analyze, and use business-related information. This may include company signals, market updates, competitor movements, public web data, job postings, news, website changes, business events, public organizational information, and other business intelligence sources.

LetMeGet.ai may be used for purposes such as:

• market research;
• competitor analysis;
• account monitoring;
• sales intelligence;
• investment research;
• workflow automation;
• lead research;
• business signal detection;
• AI-powered summarization and insight generation;
• integration of data into third-party tools, CRMs, spreadsheets, dashboards, or workflow automation platforms.

LetMeGet.ai does not guarantee that any data, signal, recommendation, lead, score, summary, alert, or insight will result in a sale, investment success, business opportunity, partnership, funding event, commercial relationship, or other business outcome.

2. Important Data Accuracy Notice

LetMeGet provides business intelligence based on available sources, automated collection, third-party data, user instructions, enrichment logic, and AI-assisted processing.

Data and Output may be incomplete, outdated, duplicated, incorrectly matched, delayed, inaccurate, misinterpreted, or unavailable.

You must independently verify important information before using it for legal, financial, investment, hiring, marketing, sales, compliance, operational, or strategic decisions.

LetMeGet is an assistance and intelligence platform. It is not a substitute for professional judgment, legal advice, compliance review, investment advice, financial advice, or human verification.

3. Definitions

For these Terms:

“LetMeGet,” “we,” “us,” or “our” means LetMeLabs FlexCo and the LetMeGet.ai service.

“User,” “you,” or “your” means the individual or legal entity using the Services.

“Customer” means a person, company, startup, agency, institution, or other organization that purchases, subscribes to, or otherwise uses the Services.

“Services” means the LetMeGet.ai website, platform, APIs, software, reports, datasets, dashboards, integrations, AI features, alerts, workflows, monitoring features, export features, and related services.

“Data” means information collected, processed, generated, enriched, analyzed, displayed, exported, or otherwise made available through the Services.

“Customer Data” means data, prompts, files, URLs, instructions, lists, CRM records, company lists, search criteria, filters, source preferences, integration inputs, or other information submitted by you to the Services.

“Output” means results generated or made available by the Services, including leads, company profiles, summaries, insights, scores, alerts, recommendations, datasets, reports, classifications, AI-generated text, and detected business signals.

“Plan” means the subscription, free plan, trial, package, usage-based arrangement, credit-based arrangement, enterprise agreement, or order form under which you access the Services.

“Public Sources” means publicly available websites, company pages, business directories, public registries, public posts, public job listings, public news sources, search results, and other sources available on the internet or through lawful third-party providers.

“Third-Party Services” means services, tools, websites, APIs, software, platforms, hosting providers, payment providers, analytics providers, infrastructure providers, workflow tools, AI providers, or data providers not controlled by LetMeGet.

4. Eligibility and Authority

You may use the Services only if you are legally able to enter into a binding agreement.

If you use the Services on behalf of a company, startup, agency, institution, or other organization, you confirm that you have the authority to bind that organization to these Terms. In that case, “you” includes both you personally and the organization you represent.

You must not use the Services if you are prohibited from doing so under applicable laws, sanctions, export control rules, court orders, contractual restrictions, or other legal limitations.

We may refuse, suspend, restrict, or terminate access if we believe that your use of the Services creates legal, security, operational, technical, ethical, or reputational risk.

5. Account Registration and Security

To use certain Services, you may need to create an account.

You agree to provide accurate, complete, and current information during registration and to keep this information updated.

You are responsible for:

• all activity under your account;
• protecting your login credentials;
• ensuring that only authorized users access your account;
• immediately notifying us if you suspect unauthorized access;
• making sure your team members, employees, contractors, agents, and authorized users comply with these Terms.

You must not:

• share login credentials with unauthorized persons;
• resell or transfer access without our written permission;
• create accounts using false, misleading, or incomplete information;
• impersonate another person or organization;
• bypass authentication, usage limits, or access restrictions;
• use another user’s account without permission;
• use automated account creation or account sharing to avoid usage limits.

We are not responsible for losses caused by your failure to secure your account.

6. Access to the Services

Subject to these Terms and your Plan, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your internal business purposes.

Unless expressly agreed otherwise in writing, you may not:

• sublicense, sell, lease, rent, distribute, or commercially resell the Services;
• provide the Services as a competing product;
• use LetMeGet Data to build a substantially similar database, data product, enrichment engine, monitoring system, lead database, or sales intelligence platform;
• copy or reproduce large parts of the platform interface, workflows, datasets, data structures, or output formats;
• allow unauthorized third parties to access your account;
• remove proprietary notices;
• reverse engineer, decompile, disassemble, or attempt to extract source code from the Services;
• use the Services in a way that could damage, disable, overload, or impair our systems;
• use manual or automated methods to extract, copy, harvest, or replicate the Services outside the functionality made available to you.

We may update, change, improve, limit, suspend, or discontinue parts of the Services at any time. Where reasonably possible, we will try not to materially reduce paid core functionality during an active subscription period without a valid reason.

7. Plans, Trials, Credits, and Usage Limits

The Services may be offered through free plans, trials, paid subscriptions, one-time purchases, usage-based credits, API limits, custom packages, or enterprise agreements.

Your Plan may define:

• available features;
• number of users;
• number of searches;
• number of monitored companies;
• number of tracked sources;
• data export limits;
• API request limits;
• automation frequency;
• monitoring volume;
• storage limits;
• credit limits;
• refresh frequency;
• support level;
• renewal period;
• payment terms.

Free trials and free plans may be modified, restricted, or discontinued at any time.

Trial access may expire automatically unless you upgrade to a paid Plan.

Credits, if offered, may be subject to expiration, fair use rules, monthly resets, source restrictions, product restrictions, or other limits described in the applicable Plan.

Unused credits may expire at the end of the applicable billing period unless your Plan or written agreement states otherwise.

Credits are not cash, have no monetary value outside the Services, and are not refundable unless required by law or expressly agreed in writing.

We may apply technical limits to protect system stability, prevent abuse, manage infrastructure costs, maintain fair access for all users, and comply with applicable obligations.

8. Payments, Billing, and Taxes

If you purchase a paid Plan, you agree to pay all applicable fees according to the selected Plan, order form, invoice, checkout page, or written commercial agreement.

Unless stated otherwise:

• fees are due in advance;
• subscriptions renew automatically for the selected billing period;
• fees are non-refundable except where required by law or expressly stated in writing;
• prices do not include applicable taxes, duties, bank fees, currency conversion fees, or payment provider fees;
• you are responsible for taxes associated with your purchase;
• usage-based fees, if applicable, may be charged according to actual usage.

We may change pricing for future billing periods by providing reasonable notice.

If payment fails, we may suspend, limit, downgrade, or terminate access until the outstanding amount is paid.

You remain responsible for all amounts due.

For enterprise, custom, or manually invoiced contracts, separate payment terms may apply.

9. Subscription Renewal, Downgrades, and Cancellation

Paid subscriptions renew automatically unless cancelled before the renewal date.

You may cancel your subscription through your account settings or by contacting us, depending on the available billing setup.

Cancellation stops future renewal but does not automatically refund already paid fees unless required by law or agreed in writing.

After cancellation, your access may continue until the end of the paid billing period.

If you downgrade your Plan, reduced limits or features may apply from the next billing period or at another time specified during the downgrade process.

If your account exceeds the limits of a downgraded Plan, access to some data, features, exports, automations, or monitoring functions may be restricted.

We may delete, restrict, or archive account data after termination according to our retention policies and applicable law.

10. Refund Policy

Unless required by applicable law or expressly agreed in writing, payments are non-refundable.

This means that we generally do not provide refunds for:

• unused subscription periods;
• unused credits;
• unused searches;
• unused API requests;
• unused monitoring capacity;
• partial billing periods;
• cancelled subscriptions after renewal;
• failure to use the Services;
• loss of access caused by your breach of these Terms.

If a refund is required by law or approved at our discretion, it may be processed through the original payment method or another method we determine to be appropriate.

For enterprise, custom, or manually invoiced contracts, refund terms may be governed by the applicable order form or written agreement.

11. Customer Data

You retain ownership of Customer Data that you submit to the Services.

You grant LetMeGet a limited right to host, process, transmit, analyze, transform, display, and use Customer Data as necessary to:

• provide the Services;
• generate Output;
• operate workflows and automations;
• connect integrations;
• monitor selected sources;
• troubleshoot issues;
• maintain security and reliability;
• comply with legal obligations;
• prevent misuse;
• improve the Services where permitted by law and contract.

You confirm that you have all necessary rights, permissions, and legal bases to provide Customer Data to LetMeGet and to instruct us to process it.

You must not submit Customer Data that is unlawful, confidential without authorization, infringing, misleading, harmful, highly sensitive, or regulated unless your Plan and applicable written agreement expressly allow it.

You are responsible for the accuracy, legality, and appropriateness of Customer Data.

12. Platform Data, Public Sources, and Third-Party Data

LetMeGet may collect, process, structure, enrich, summarize, and display business-related information from Public Sources, user-provided inputs, third-party providers, APIs, and other lawful sources.

The availability, completeness, legality, accuracy, and freshness of external information can change over time.

You understand that:

• Public Sources may change, remove, restrict, or update information;
• third-party providers may change access conditions;
• websites and platforms may block, rate-limit, restructure, or remove content;
• business data may become outdated;
• AI-generated summaries may contain mistakes;
• company signals may require human interpretation;
• data may be incomplete, duplicated, delayed, incorrectly matched, or inaccurate;
• certain sources may become unavailable or legally restricted.

LetMeGet does not guarantee that all Data is complete, current, error-free, legally usable for every purpose, or suitable for your specific business need.

You are responsible for verifying important information before using it for legal, financial, hiring, investment, marketing, sales, compliance, operational, or strategic decisions.

13. AI-Generated Output

The Services may include AI-generated summaries, recommendations, classifications, scores, lead explanations, outreach angles, company insights, market observations, risk indicators, opportunity signals, or other generated content.

AI Output may be incomplete, inaccurate, outdated, biased, irrelevant, or unsuitable for your intended purpose.

You agree that:

• AI Output is provided for assistance and analysis only;
• AI Output is not professional advice;
• you must independently review Output before relying on it;
• you are responsible for any decisions made based on Output;
• you must not present AI Output as verified fact unless you have verified it;
• you must not use AI Output in a way that violates applicable law, platform rules, ethical standards, or third-party rights.

LetMeGet is not a legal, tax, financial, investment, HR, medical, regulatory, or compliance advisor.

14. Acceptable Use

You may use the Services only for lawful, legitimate, and ethical business purposes.

You must not use the Services to:

• violate any applicable law or regulation;
• infringe intellectual property, privacy, publicity, database, contractual, or other third-party rights;
• collect or process personal data without a valid legal basis;
• send spam, unlawful marketing, deceptive communications, or unsolicited communications in violation of applicable laws;
• access, scrape, monitor, or use websites or sources in breach of applicable restrictions where you are responsible for such use;
• bypass technical protections, CAPTCHAs, login walls, paywalls, access controls, usage limits, or security systems where prohibited;
• collect, infer, enrich, or process sensitive personal data unless expressly permitted and legally justified;
• profile individuals in a discriminatory, manipulative, harmful, or unlawful manner;
• make automated decisions that produce legal or similarly significant effects without proper legal basis and human review;
• harass, stalk, threaten, defame, shame, or target individuals;
• support fraud, phishing, scams, malware, credential theft, identity theft, or deceptive practices;
• build, train, improve, or enhance a competing product using LetMeGet’s Services, Data, structure, Output, workflows, or methods;
• overload, disrupt, damage, reverse engineer, or interfere with our systems;
• attempt unauthorized access to accounts, systems, APIs, infrastructure, or data;
• use the Services for unlawful surveillance, hidden monitoring, or intelligence gathering against private individuals;
• misrepresent Data as having been independently verified by LetMeGet;
• remove attribution or proprietary notices where required;
• use exported Data in a way that violates these Terms after export;
• use the Services for activities that are harmful, abusive, exploitative, or inconsistent with reasonable business ethics.

We may investigate suspected misuse and may suspend or terminate access immediately if we believe your use creates legal, security, operational, reputational, ethical, or technical risk.

15. Prohibited High-Risk Uses

You must not use the Services, Data, or Output for high-risk or regulated decisions unless expressly permitted by law, supported by an appropriate legal basis, and agreed by us in writing where required.

Prohibited uses include, without limitation:

• determining creditworthiness or credit eligibility;
• determining insurance eligibility, pricing, or risk classification;
• determining housing eligibility;
• determining employment eligibility, promotion, dismissal, or workplace discipline without appropriate legal basis and human review;
• making legal or similarly significant automated decisions about individuals;
• evaluating eligibility for public benefits or essential services;
• unlawful surveillance or tracking of individuals;
• law enforcement, intelligence, or investigative use without valid legal authority;
• profiling individuals based on sensitive attributes;
• targeting vulnerable individuals in an exploitative way;
• discriminatory scoring, ranking, exclusion, or segmentation;
• creating databases of sensitive personal data;
• identifying, targeting, or contacting minors;
• political persuasion, voter profiling, or manipulation of democratic processes;
• any use that could reasonably create serious harm to individuals, groups, or society.

We may reject, restrict, or terminate any use case that we consider high-risk, unlawful, unethical, harmful, or incompatible with the purpose of the Services.

16. Outreach, Sales, and Marketing Compliance

LetMeGet may help you identify business signals, generate research, enrich company information, prepare outreach angles, or export business intelligence.

Unless expressly provided as part of a specific feature, LetMeGet does not send communications on your behalf.

You are solely responsible for ensuring that any outreach, sales message, marketing communication, recruitment communication, follow-up, campaign, or automated workflow based on LetMeGet Data or Output complies with applicable laws.

This includes responsibility for:

• determining whether you may contact a person or organization;
• identifying a valid legal basis where personal data is involved;
• providing required notices;
• obtaining consent where required;
• honoring opt-outs, objections, and suppression requests;
• identifying yourself and your organization accurately;
• avoiding deceptive, misleading, aggressive, or unlawful messages;
• maintaining required records of consent, objections, or legitimate interest assessments;
• ensuring that third-party tools used for outreach are configured lawfully.

LetMeGet does not guarantee that any exported lead, company record, signal, or contact-related information may be lawfully used for outreach in your jurisdiction or for your specific purpose.

17. Compliance with Data Protection and Marketing Laws

You are responsible for using the Services in compliance with all laws that apply to you, including privacy, data protection, ePrivacy, electronic communications, marketing, consumer protection, employment, anti-discrimination, intellectual property, database, and unfair competition laws.

Depending on your location and use case, this may include the GDPR, Austrian and EU privacy and telecommunications laws, electronic marketing laws, consumer protection rules, and other local or international regulations.

You are responsible for determining:

• whether you have a lawful basis to process personal data;
• whether notice, consent, legitimate interest assessment, or opt-out is required;
• whether you may contact a person or company;
• whether your marketing message is lawful;
• whether data must be deleted, suppressed, updated, or restricted;
• whether exported Data may be stored in your CRM or other systems;
• whether your use requires a data processing agreement;
• whether your use case involves regulated or sensitive information.

Where required, the parties may enter into a Data Processing Agreement.

LetMeGet does not guarantee that your use of Data will be compliant in every jurisdiction or for every outreach, sales, marketing, recruitment, investment, automation, research, or monitoring use case.

18. Data Processing Agreement

Where LetMeGet processes personal data on behalf of a Customer as a processor, the parties may be required to enter into a separate Data Processing Agreement.

The Data Processing Agreement may define:

• the subject matter and duration of processing;
• the nature and purpose of processing;
• categories of personal data;
• categories of data subjects;
• controller and processor roles;
• subprocessors;
• technical and organizational measures;
• international transfers;
• deletion or return of data;
• assistance with data subject requests;
• security incident obligations;
• audit and documentation obligations.

If a Data Processing Agreement applies and conflicts with these Terms regarding personal data processing, the Data Processing Agreement will prevail for that specific processing activity.

You are responsible for requesting and entering into a Data Processing Agreement where required for your use of the Services.

19. Privacy Policy and Cookie Policy

Our collection and use of personal data is described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

These documents are separate from these Terms and may be updated from time to time.

By using the Services, you acknowledge that personal data may be processed according to the applicable Privacy Policy, Cookie Policy, Data Processing Agreement, and other relevant notices.

20. Data Subject Requests and Opt-Outs

Where LetMeGet processes personal data and is legally required to support data subject rights, we will handle requests according to applicable law and our Privacy Policy.

If you receive a request from an individual relating to Data you obtained from LetMeGet, you are responsible for handling that request in accordance with applicable law.

We may maintain suppression lists, removal records, or opt-out records where necessary to prevent reactivation of removed, restricted, or objected-to data.

You must not attempt to re-upload, reprocess, re-enrich, or reuse information relating to individuals who have validly opted out, objected, or requested deletion where such use is prohibited.

21. APIs and Integrations

The Services may include APIs, webhooks, connectors, browser-based tools, workflow integrations, or connections to third-party platforms.

You are responsible for:

• keeping API keys, tokens, passwords, and credentials secure;
• using APIs within documented limits;
• not sharing keys or credentials with unauthorized parties;
• not using APIs to overload our systems;
• not attempting to bypass rate limits, credit limits, authentication, or access restrictions;
• ensuring that third-party tools connected to your account are authorized and secure;
• monitoring usage by your employees, contractors, agents, and connected systems.

We may rotate, suspend, revoke, or limit API access if needed for security, compliance, system stability, abuse prevention, non-payment, or enforcement of these Terms.

Third-party integrations are provided for convenience.

We do not control third-party services and are not responsible for their availability, security, pricing, terms, data handling, functionality, or performance.

22. Web Monitoring, Data Collection, and Automated Collection

Some LetMeGet features may monitor public sources, collect publicly available business information, detect website changes, or generate company signals.

These sources may include, where legally and technically permitted:

• company websites;
• public business directories;
• public registries;
• public job boards;
• public news sources;
• public social media pages;
• search results;
• third-party data providers;
• customer-selected public sources;
• other publicly accessible online sources.

You understand that automated collection must be used responsibly.

When you configure, request, or instruct LetMeGet to collect, monitor, process, enrich, or export data from specific sources, you are responsible for ensuring that your instructions and intended use are lawful and do not violate applicable obligations.

We may refuse, limit, or stop collection from sources where we believe collection may be unlawful, technically harmful, contractually restricted, unsafe, excessive, unstable, or inconsistent with our policies.

We do not guarantee access to any specific third-party website, source, platform, database, registry, directory, provider, or dataset.

23. Exported Data

Depending on your Plan, you may be able to export Data to files, spreadsheets, CRMs, workflow tools, APIs, dashboards, or other systems.

Once Data is exported by you, you are responsible for:

• secure storage;
• access control;
• lawful use;
• updating or deleting outdated records where required;
• honoring opt-outs and suppression requirements;
• preventing unauthorized sharing;
• preventing misuse by your employees, contractors, or systems;
• compliance with your own privacy notices and policies;
• compliance with applicable marketing, data protection, and business laws.

LetMeGet may restrict exports to prevent abuse, protect data subjects, comply with law, protect third-party rights, preserve system stability, or enforce Plan limits.

24. Customer Responsibilities

You are responsible for:

• your use of the Services;
• your team members and authorized users;
• your Customer Data;
• your prompts, search criteria, filters, source selections, and instructions;
• verifying Output before relying on it;
• complying with applicable laws;
• maintaining appropriate security controls;
• obtaining required consents, notices, permissions, and legal bases;
• ensuring your use case is not prohibited;
• ensuring your communications based on LetMeGet Data are lawful, accurate, respectful, and compliant;
• maintaining records necessary to demonstrate compliance where required.

You agree not to use LetMeGet as a substitute for legal, compliance, sales, investment, tax, regulatory, or professional judgment.

25. Intellectual Property

LetMeGet and its licensors own all rights, title, and interest in the Services, including software, technology, design, workflows, databases, data models, AI systems, algorithms, prompts, templates, scoring logic, interfaces, documentation, trade names, trademarks, and know-how.

These Terms do not transfer ownership of the Services to you.

You may use Output according to your Plan and these Terms, but you do not receive ownership of LetMeGet’s underlying technology, platform, source code, data infrastructure, collection methods, enrichment logic, proprietary workflows, or proprietary datasets.

You may not copy, modify, reproduce, distribute, sell, reverse engineer, scrape, extract, or create derivative works from the Services except as expressly permitted.

26. Feedback

If you provide feedback, suggestions, ideas, bug reports, feature requests, improvement proposals, workflow ideas, or product recommendations, you grant LetMeGet the right to use them without restriction or compensation.

We may use feedback to improve, modify, commercialize, or develop products and services.

You confirm that your feedback does not include confidential information unless separately agreed in writing.

27. Confidentiality

If either party receives non-public business, technical, financial, commercial, product, customer, or operational information from the other party that is marked confidential or should reasonably be understood as confidential, the receiving party must protect it using reasonable care and use it only for the purpose of the relationship.

Confidentiality obligations do not apply to information that:

• is publicly available without breach;
• was already known lawfully;
• is received from a third party without restriction;
• is independently developed without use of confidential information;
• must be disclosed by law, court order, regulator, or government authority.

If disclosure is legally required, the receiving party will, where legally permitted, provide reasonable notice before disclosure.

28. Security

We use reasonable technical and organizational measures designed to protect the Services and Customer Data.

However, no system is completely secure.

We do not guarantee that unauthorized access, cyberattacks, service interruptions, data loss, system failures, or security incidents will never occur.

You are responsible for:

• using strong passwords;
• limiting user access;
• securing API keys;
• reviewing connected integrations;
• maintaining security in your own systems;
• promptly removing access for users who no longer require it;
• monitoring suspicious activity in your account.

You must notify us promptly if you discover a vulnerability, security incident, unauthorized access, or misuse involving the Services.

You must not publicly disclose vulnerabilities without giving us a reasonable opportunity to investigate and address them.

29. Service Availability and Support

We aim to provide reliable Services, but we do not guarantee uninterrupted, error-free, or permanently available operation.

The Services may be unavailable due to:

• maintenance;
• updates;
• infrastructure failures;
• third-party provider issues;
• security incidents;
• internet disruptions;
• source restrictions;
• legal or compliance restrictions;
• force majeure events;
• changes to external data sources.

Support availability depends on your Plan.

We may provide support through email, chat, documentation, ticketing, account management, or other channels.

We may perform maintenance with or without prior notice where necessary.

Unless a separate written service level agreement applies, we do not guarantee any specific uptime, response time, resolution time, or support availability.

30. Beta Features and Experimental Services

We may offer beta, early access, experimental, preview, prototype, or test features.

These features may be incomplete, unstable, inaccurate, limited, or changed at any time.

Beta features are provided “as is” and may be discontinued without notice.

You should not rely on beta features for critical business operations unless we expressly agree otherwise in writing.

31. Third-Party Services, Subprocessors, and Links

The Services may contain links to third-party websites or integrate with third-party tools, platforms, APIs, models, hosting providers, payment processors, analytics providers, data providers, or workflow systems.

We may also use third-party providers and subprocessors for functions such as:

• hosting;
• storage;
• infrastructure;
• security;
• monitoring;
• analytics;
• payments;
• email delivery;
• customer support;
• AI processing;
• data processing;
• workflow execution.

We do not control third-party services and are not responsible for:

• their content;
• their availability;
• their security;
• their terms;
• their privacy practices;
• their pricing;
• their performance;
• their data handling;
• data loss or errors caused by them.

Your use of third-party services is governed by their own terms and policies.

You are responsible for reviewing and complying with those terms.

Where legally required, details about subprocessors may be provided in a Data Processing Agreement, Privacy Policy, or separate subprocessor list.

32. Abuse Reporting

To report misuse of the Services, unlawful content, incorrect data, privacy concerns, intellectual property concerns, security issues, or other abuse, contact:

[legal@letmeget.ai](mailto:legal@letmeget.ai)

Please include enough information for us to understand and investigate the issue.

We may review, restrict, remove, suppress, correct, or disable access to Data, accounts, sources, or features where we believe it is necessary to comply with law, protect individuals, prevent misuse, protect third-party rights, or enforce these Terms.

33. Warranties and Disclaimers

The Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, LetMeGet disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and error-free operation.

We do not warrant that:

• the Services will meet your specific needs;
• the Services will be uninterrupted or secure;
• Data will be complete, accurate, current, or error-free;
• AI Output will be correct or suitable;
• any lead, signal, insight, score, recommendation, or report will produce a business result;
• third-party sources will remain available;
• defects will be corrected immediately;
• the Services will comply with laws applicable to your specific use case;
• exported Data will remain valid, current, or usable after export.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

34. Limitation of Liability

To the maximum extent permitted by law, LetMeGet and LetMeLabs FlexCo will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or business losses, including:

• lost profits;
• lost revenue;
• lost business opportunities;
• lost goodwill;
• lost data;
• business interruption;
• failed sales campaigns;
• failed investments;
• inaccurate leads;
• outdated data;
• incorrect signals;
• missed opportunities;
• compliance failures caused by your use;
• third-party claims arising from your communications, outreach, or decisions;
• decisions made based on Output.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Services will not exceed the amount paid by you to LetMeGet for the Services in the three months before the event giving rise to the claim.

If you use a free Plan or trial, our total liability will be limited to EUR 100 to the extent permitted by law.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for intent, gross negligence, death, personal injury, or mandatory consumer rights where applicable.

35. Indemnification

You agree to defend, indemnify, and hold harmless LetMeGet, LetMeLabs FlexCo, its directors, employees, contractors, partners, affiliates, and representatives from claims, damages, losses, liabilities, penalties, costs, and expenses arising from:

• your use of the Services;
• your Customer Data;
• your violation of these Terms;
• your violation of applicable law;
• your violation of third-party rights;
• your use of Data or Output;
• your sales, marketing, outreach, recruitment, investment, research, monitoring, or automation activities;
• your connected third-party systems;
• unauthorized use of your account;
• instructions you provide to collect, process, enrich, monitor, or export Data.

We may assume control of the defense of any matter subject to indemnification, and you agree to cooperate with us.

36. Suspension and Termination

We may suspend, restrict, or terminate your access immediately if:

• you breach these Terms;
• payment is overdue;
• your use creates legal, security, operational, technical, ethical, or reputational risk;
• your account is used for abuse, spam, fraud, scraping misuse, unlawful monitoring, or unlawful activity;
• we are required to do so by law or third-party provider restrictions;
• your use threatens system stability;
• you attempt to bypass limits or access controls;
• you misuse API access, exports, automation, or integrations;
• you use the Services for a prohibited high-risk use.

You may stop using the Services at any time.

Termination does not affect rights and obligations that should reasonably survive, including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, data retention, and governing law.

37. Data Retention and Deletion

We may retain account data, Customer Data, logs, billing records, security records, usage records, and generated Output for as long as needed to:

• provide the Services;
• comply with law;
• resolve disputes;
• enforce agreements;
• prevent abuse;
• maintain security;
• support audits;
• improve the Services where permitted;
• maintain suppression or opt-out records.

After account termination, we may delete, anonymize, or archive data according to our retention policies, unless longer retention is required or permitted by law.

You are responsible for exporting any needed Data before your access ends.

38. Changes to the Services and Terms

We may update these Terms from time to time.

If changes are material, we will make reasonable efforts to notify you through the website, account dashboard, email, invoice, or other appropriate method.

The updated Terms will become effective on the date stated in the notice or, if no date is stated, when posted.

Your continued use of the Services after the updated Terms become effective means you accept the changes.

If you do not agree to the updated Terms, you must stop using the Services and cancel your subscription where applicable.

39. Consumer Rights

The Services are primarily intended for business users.

If you are a consumer under applicable law, you may have mandatory rights that cannot be excluded by these Terms, including statutory withdrawal, warranty, or consumer protection rights.

Nothing in these Terms limits rights that cannot lawfully be limited.

If consumer withdrawal rights apply, details may be provided separately during checkout or in a consumer-specific notice.

40. Force Majeure

We are not responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, cyberattacks, internet failures, hosting provider outages, power failures, third-party service failures, legal restrictions, public health emergencies, or changes to external data sources.

41. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, corporate reorganization, transfer of the Services to another entity, or internal group restructuring.

42. No Partnership or Agency

These Terms do not create a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between you and LetMeGet.

You may not represent that you have authority to bind LetMeGet unless we expressly agree in writing.

43. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria, excluding conflict of law rules.

Unless mandatory law provides otherwise, the courts competent for Vienna, Austria, will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

Before initiating formal proceedings, the parties agree to make reasonable efforts to resolve disputes informally.

44. Notices

We may send notices through the website, account dashboard, email, invoice, or other contact details associated with your account.

You are responsible for keeping your contact information up to date.

Legal notices to LetMeGet should be sent to:

LetMeLabs FlexCo
Marxergasse 24/2/EG
1030 Vienna, Austria
Email: legal@letmeget.ai

45. Entire Agreement

These Terms, together with any applicable order form, Plan, Privacy Policy, Cookie Policy, Data Processing Agreement, acceptable use rules, product-specific terms, and additional written agreements, form the entire agreement between you and LetMeGet regarding the Services.

They replace any prior discussions, proposals, or understandings relating to the same subject matter.

If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.

A failure to enforce any provision does not constitute a waiver of that provision.

46. Contact

For questions about these Terms, contact:

LetMeLabs FlexCo
Website: https://letmeget.ai
Email: legal@letmeget.ai
Address: Marxergasse 24/2/EG, 1030 Vienna, Austria

Legal Review Notice

This document is a business-ready draft and is not legal advice.

Before publishing it on LetMeGet.ai, you should have it reviewed by an Austrian/EU lawyer, especially regarding GDPR, ePrivacy, data collection, public-source monitoring, database rights, consumer rights, liability limitations, subscription terms, AI-generated Output, and jurisdiction.